{"id":362,"date":"2020-04-16T12:00:57","date_gmt":"2020-04-16T12:00:57","guid":{"rendered":"https:\/\/fontaineo.live-website.com\/?page_id=362"},"modified":"2023-04-05T12:51:23","modified_gmt":"2023-04-05T10:51:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/fontaineo.eu\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"
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F\u00c0Q<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous souhaitez utiliser une Fontaineo pour un \u00e9v\u00e9nement ou dans votre commune, mais avez plusieurs interrogations avant de sauter le pas ? Voici toutes nos r\u00e9ponses \u00e0 vos questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment installer Fontaineo ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les solutions Fontaineo sont pr\u00eates \u00e0 \u00eatre connect\u00e9es, \u00e0 l\u2019arriv\u00e9e sur site.<\/p>\n

Enti\u00e8rement \u00e9quip\u00e9es, avec les options choisies, chaque Fontaine Fontaineo est unique et enti\u00e8rement test\u00e9e dans nos ateliers.<\/p>\n

Une \u00e9tude technique pr\u00e9alable est r\u00e9alis\u00e9e, conjointement avec vos services, pour optimiser l\u2019installation et vous accompagner dans l\u2019implantation de votre mobilier.<\/p>\n

Des consignes sont transmises, en amont, pour vous guider, dans les raccordements \u00e0 pr\u00e9voir (r\u00e9seau d\u2019eau potable, \u00e9lectrique). L\u2019\u00e9vacuation se fait par vidange gravitaire et raccord\u00e9e \u00e0 une grille, une canalisation\u2026<\/p>\n

Les fontaines Fontaineo sont \u00e9quip\u00e9es de 4 pieds r\u00e9glables, qui permettent de s\u2019adapter sur bon nombre de supports (dalle b\u00e9ton, terrasse, macadam\u2026). Le sol doit \u00eatre plat, avec une pente de 5 mm au m\u00e8tre, maximum.<\/p>\n

Les sols \u00ab souples (sable, graviers\u2026) ne sont pas adapt\u00e9s \u00e0 la pose de nos mobiliers.<\/p>\n

Nos \u00e9quipements ne sont pas fix\u00e9s au sol mais restent stables de par leurs conceptions (poids, dimensions\u2026).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment sont livr\u00e9s les mobiliers Fontaineo ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les solutions Fontaineo sont livr\u00e9es par notre \u00e9quipe ou par transporteur, en fonction du type de mobilier.<\/span><\/p>

Dans la majorit\u00e9 des cas, les camions sont \u00e9quip\u00e9s d\u2019un hayon, ce qui facilite le d\u00e9chargement des fontaines.<\/span><\/p>

Dans le cas contraire, un chariot \u00e9l\u00e9vateur (capacit\u00e9 1,5T) sera n\u00e9cessaire, pour les d\u00e9charger.<\/span><\/p>

Tous nos mobiliers sont d\u00e9pla\u00e7ables, avec un transpalette.<\/span><\/p>

Chaque transport fait l\u2019objet d\u2019un chiffrage personnalis\u00e9, en fonction de la configuration de la livraison.<\/span><\/p>

Cette derni\u00e8re peut se faire, avec ou sans installation de la fontaine, par l\u2019\u00e9quipe Fontaineo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to set up?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

En qualit\u00e9 de fabricant, Fontaineo est en capacit\u00e9 de livrer, sous 6 \u00e0 9 semaines, apr\u00e8s signature du devis et du visuel de la personnalisation (si option choisie)\u2026 <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I customize Fontaineo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les fontaines Fontaineo peuvent toutes \u00eatre personnalis\u00e9es, \u00e0 vos couleurs, \u00e0 celles d\u2019un \u00e9v\u00e8nement, d\u2019un quartier\u2026.afin de s\u2019int\u00e9grer parfaitement \u00e0 son environnement.<\/span><\/p>

All you have to do is send us your files (HD, AI formats) when you sign the quotation, and we'll draw up a proof for you to visualize your desired visuals and displays, while respecting your existing colors and charters. <\/span><\/p>

Our computer graphics department can even produce a complete graphic design, with photos (supplied by you) showing your future fountain in situ, on the site where it will be installed. This way, you'll get the closest possible representation of your project!<\/span><\/p>

Our aim: to integrate into any natural or urban environment and become a new medium for communication and information.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Fontaineo water tested?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Fontaineo r\u00e9pond aux r\u00e8gles strictes de conformit\u00e9 sanitaire (ACS).<\/p>

Un Laboratoire ind\u00e9pendant, certifi\u00e9 COFRAC, r\u00e9alise des tests, dans des conditions analytiques strictes, avant le d\u00e9part de la marchandise en livraison chez notre client, pour s\u2019assurer de la conformit\u00e9 de l\u2019eau distribu\u00e9e, en sortie de ligne de production.<\/p>

De plus, Fontaineo propose une prestation d\u2019analyse de potabilit\u00e9 microbiologique et physico-chimique de l\u2019eau, avec ASR et pr\u00e9l\u00e8vement, sur l\u2019ensemble de son parc, avec envoi des r\u00e9sultats.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Les solutions Fontaineo sont con\u00e7ues pour fonctionner toute l\u2019ann\u00e9e et s\u2019adaptent \u00e0 leurs environnements, au quotidien, sans intervention humaine.<\/span><\/p>

Toutefois, en fonction des r\u00e9gions (temp\u00e9ratures n\u00e9gatives, neige..), Fontaineo pr\u00e9conise la mise en hivernage, \u00e0 l\u2019automne, pour pr\u00e9server et optimiser le fonctionnement de votre fontaine. <\/span><\/p>

Cette op\u00e9ration est r\u00e9alis\u00e9e, par notre \u00e9quipe technique et ne n\u00e9cessite pas de d\u00e9placer le mobilier. L\u2019op\u00e9ration s\u2019effectue sur le site o\u00f9 se trouve la fontaine.<\/span><\/p>

Au printemps, les fontaines \u00ab\u00a0hivern\u00e9es\u00a0\u00bb sont remises en service, par nos techniciens.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tL\u2019entretien et la maintenance de Fontaineo peuvent-ils \u00eatre r\u00e9alis\u00e9s par les services techniques de la ville ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, ease of maintenance is at the heart of our fountain development.<\/p>

We can provide on-site training to help you get to grips with the furniture and delegate routine maintenance to you.<\/p>

What's more, as a manufacturer, we have a large stock of components and consumables to meet your needs.<\/p>

Last but not least, our toll-free hotline offers you free telephone assistance\u00a0 \u00a0\"\"<\/p>

Our service can always intervene, if necessary.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does Fontaineo offer in terms of servicing and maintenance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les contrats de maintenance Fontaineo sont r\u00e9alis\u00e9s, sur-mesure, en fonction de la configuration de la fontaine et de son utilisation.<\/p>

Nevertheless, certain operations are carried out systematically:<\/p>

\u00a0<\/strong>> General control of the fountain,<\/p>

> Check and clean ventilation,<\/p>

> Distribution panel cleaning,<\/p>

> System disinfection,<\/p>

> CO2 pressure adjustment (if sparkling water),<\/p>

> Cleaning the technical area,<\/p>

> Cooling unit upgrade,<\/p>

> Change UV lamp and filters (depending on use),<\/p>

> ....<\/p>

What's more, Fontaineo also provides a range of maintenance services to help customers optimize the upkeep of their furniture, with simple operations that they can carry out themselves.<\/p>

Don't hesitate to contact us for a personalized quotation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan Fontaineo furniture be moved and used for events or festivals?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, several models are suitable for \u201coccasional\u201d use and can be easily moved from one event to another.<\/span><\/p>

Nos fontaines ne sont pas fix\u00e9es au sol et pourront s\u2019implanter, rapidement, dans des lieux de vie diff\u00e9rents.<\/span><\/p>

You can purchase or rent (long-term rental) your furniture for use at your various events throughout the year.<\/span><\/p>

In addition, Fontaineo also has a fleet of fountains available for event rental (rental for one or more days).<\/span><\/p>

Please don't hesitate to contact us!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tARE YOU FURINISHINGS COVERED ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, for 1 year.<\/span><\/p>

What's more, our fountains are robust and designed for outdoor use.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the advantage of installing multiple Fontaineo units?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The installation of several pieces of furniture in different locations provides an additional service to multiple users: residents, tourists, walkers, customers, festival-goers, sports enthusiasts, dog owners, etc.<\/span><\/p>

De plus, chaque fontaine peut \u00eatre personnalis\u00e9e individuellement, en fonction du lieu o\u00f9 elle est implant\u00e9e, afin de s\u2019int\u00e9grer parfaitement dans son environnement, ce qui renforce votre image et votre communication, aupr\u00e8s des usagers.<\/span><\/p>

Finally, grouped installations limit carbon impact, delivery costs, and maintenance and servicing costs will be shared, reducing the ecological impact. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuelle est la quantit\u00e9 d\u2019eau distribu\u00e9e par Fontaineo ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Toutes nos fontaines sont \u00e9quip\u00e9es de boutons sans contacts.<\/span><\/p>

En fonction du type de mod\u00e8les, soit le passage de la main devant le bouton d\u00e9clenche la distribution d\u2019une dose pr\u00e9d\u00e9finie (exemple 20 cl) ou il suffit de laisser la main, devant le bouton, pour distribuer la quantit\u00e9 d\u2019eau d\u00e9sir\u00e9e.<\/span><\/p>

Pour rappel, nos mobiliers peuvent \u00eatre \u00e9quip\u00e9s en eau plate, fra\u00eeche et\/ou p\u00e9tillante. <\/span><\/p>

Pensez \u00e0 prendre une gourde ou un contenant r\u00e9utilisable\u00a0!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFontaineo distribue-t-elle de l\u2019eau jour et nuit ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Elles fonctionnent 24H \/ 24H, pour offrir un maximum de service.<\/span><\/p>

Toutefois, il est possible, sur certains mod\u00e8les, de param\u00e9trer les heures d\u2019utilisation de votre solution Fontaineo, \u00e0 votre convenance et \u00e0 distance.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat advertisements are broadcast by Fontaineo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Fontaineo fountains, which can be fully customized, are genuine communication media, and can be used to disseminate a wide range of information: institutional messages, environmental approach, ecological impact, local announcements, private partners...<\/span><\/p>

In addition, we can also integrate a 10-inch LED screen to display your messages.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy choose Fontaineo to promote my region?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Fontaineo propose un retour aux sources, gr\u00e2ce \u00e0 un projet soci\u00e9tal et environnemental innovant et (re)cr\u00e9e des espaces de convivialit\u00e9, des points d\u2019hydrations et des ilots de fraicheur (avec brumisation basse et haute pression).<\/p>

What's more, we haven't forgotten our four-legged friends, thanks to our Panno'Bar (animal dispenser), which provides a solution to the problem of access to water, particularly for dog owners, and delights all animal welfare advocates.<\/p>

\u00a0<\/strong>While 72% of French people consider access to drinking water to be very important and global warming is becoming increasingly prevalent (2022 is the hottest year on record), Fontaineo promotes access to still, chilled, and\/or sparkling water for everyone, in complete safety (double-filtered water, contactless buttons, etc.), and is becoming an essential part of everyday life.<\/p>

In addition, the many services associated with Fontaineo, as well as the ability to customize it with your colors, will make it an indispensable part of your daily life.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPourquoi Fontaineo est-elle un espace de vie et de services ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les solutions Fontaineo permettent de s\u2019hydrater avec une eau plate, fra\u00eeche et\/ou p\u00e9tillante pour le bien-\u00eatre et le confort de tous, sans oublier nos amis \u00e0 4 pattes, qui disposent, \u00e9galement, d\u2019un Panno\u2019Bar (distributeur pour animaux).<\/span><\/p>

De plus, nos fontaines sont de v\u00e9ritables supports de communication, aupr\u00e8s des citoyens, des visiteurs, des touristes, des clients, des sportifs, des promeneurs, des golfeurs, des salari\u00e9s.. ce qui en font des lieux de vie et de services incontournables.<\/span><\/p>

En outre, les mobiliers Fontaineo sont de vrais \u00eelots de fra\u00eecheur, avec la brumisation (basse ou haute pression), ce qui fait baisser la temp\u00e9rature de plusieurs degr\u00e9s, jusqu\u2019\u00e0 50 m2, autour de la fontaine.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDrinking Fontaineo water and ecology<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

La consommation de l\u2019eau des fontaines Fontaineo permet de r\u00e9duire les d\u00e9chets plastiques\u00a0!<\/span><\/p>

In 2022 alone, this equates to 4 million plastic bottles saved across the entire Fontaineo network.<\/span><\/p>

All this waste that doesn't end up in nature, in the oceans, in trash cans...<\/span><\/p>

Fontaineo solutions reduce environmental impact by up to six times less than plastic bottles, taking into account carbon footprint and resource depletion, and allow you to make the most of your mains water supply.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

F\u00c0Q Vous souhaitez utiliser une Fontaineo pour un \u00e9v\u00e9nement ou dans votre commune, mais avez plusieurs interrogations avant de sauter le pas ? Voici toutes nos r\u00e9ponses \u00e0 vos questions. Comment installer Fontaineo ? Les solutions Fontaineo sont pr\u00eates \u00e0 \u00eatre connect\u00e9es, \u00e0 l\u2019arriv\u00e9e sur site. Enti\u00e8rement \u00e9quip\u00e9es, avec les options choisies, chaque Fontaine Fontaineo […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-362","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Fontaineo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fontaineo.eu\/en\/faq\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Fontaineo\" \/>\n<meta property=\"og:description\" content=\"F\u00c0Q Vous souhaitez utiliser une Fontaineo pour un \u00e9v\u00e9nement ou dans votre commune, mais avez plusieurs interrogations avant de sauter le pas ? 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